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Learn what Scrabble Facebook Compatibility Check errors mean and how to fix them.

The Scrabble Facebook Compatibility Check tool helps make sure you are ready and able to play Scrabble on Facebook and avoid common gameplay problems. View tips for your error below.

  

Operating System error

Operating system (OS) errors from the compatibility check usually mean your OS is out of date.

These are the recommended minimum operating systems for Scrabble:

  • Windows 7 with Service Pack 1 (SP1) or later
  • Mac OS X 10.9 Mavericks or later

If you still have issues when using a supported operating system along with its supported browser and correcting your other flagged errors, contact an EA advisor who will be happy to provide more help.

  

Resolution error

Screen resolution settings determine your monitor’s aspect ratio, and how small or large windows, text, and images appear on your screen.

Some resolution settings can cause graphics problems when playing Scrabble. The recommended resolution for Scrabble is 1280 by 1024 or higher.

Update your screen resolution settings for the best Scrabble experience.

  

Browser Version error

A browser version error usually means your browser is out of date or not supported by Scrabble.

Recommended browsers include:

If you still have incompatibility issues after updating to the latest version of a supported browser and correcting other flagged errors, contact an EA advisor who will be happy to provide more help.

  

Flash Version error

Adobe Flash is required for the optimal experience when playing Scrabble on Facebook.

To play Scrabble, download and install the latest version of Adobe Flash Player from adobe.com.

If your download and installation is unsuccessful for any reason, uninstall Flash Player using the links below and then try your download again.

  
Network Speed error

If your network speed (internet connection) is too slow, you may experience issues like the game lagging and freezing.

If you are experiencing a slow internet connection, try restarting your computer and router. If you are still experiencing a slow connection, you may need to contact your Internet Service Provider (ISP).

  

Additional help
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